SUCCESS IN PROCURING REFUNDS ON MULTIPLE ISSUES:
Accurate has procured refunds on countless billing issues. These include irregular wiring or distribution systems, fast meters, wrong rates, erroneous meter readings, account errors, etc. Few consultants can demonstrate recovery on such a wide variety of billing errors.

EXPERIENCE IN PUBLIC SERVICE COMMISSION HEARINGS:
The fact is that utility companies more often than not deny refunds requiring procedural remedy. Accurate regularly pursue remedy through the NYS Public Service Commission (PSC). Further, Accurate extends the resources and pursues refunds, and often prevails through all appeal processes when we have lost at lower levels. These services often ensure a customer is receiving the maximum refund to which they are entitles as we often find initial adjustments are inadequate. Many utility consultants rarely (if ever) effectively pursue refunds through the PSC or can demonstrate prevailing at PSC Hearings.

ABILITY TO SECURE RATE REDUCTIONS:
Accurate conducts extensive research into alternate rate opportunities including end user wheeling, off-tariff or limited offering rates, transportation gas and other discounts. We have saved our clients millions of dollars as a result of effecting alternative rates.

EXPERIENCE & REPUTATION:
Accurate and its principal have been providing utility related consulting services for over 13 years. Accurate has been sought by state and local government agencies, law firms, and other utility consulting companies who required our expertise and ability to deal with difficult or complex issues. Few utility consultants provide such extensive consulting services.

CLIENT RELATIONS & INTEGRITY:
Accurate seeks to establish a relationship with our clients to do more than just audit their bill as well provide energy related feasibility studies and assistance in energy management related issues. Our efforts are directed toward overall cost control. We have actually found that utility consultants do not take corrective action on an error they uncover and continue to collect fees on the same issue year after year. An unsuspecting client feels they are receiving additional refunds when they are actually repeatedly paying for the same service.